You can find your order(s) in the confirmation email after you’ve made an order.
We accept the following payment methods:
- Credit card
All relevant delivery information can be found via our partner Gelato via this [link].
We deliver in every country in the world via our partner Gelato. You can find all relevant information via this [link] about countries and related costs. This delivery time is an indication, the actual delivery time may differ.
PLEASE NOTE: Although we do our very best to process and ship every order on time, we cannot guarantee that the shipment will be delivered on a specific date. Several factors affect the progress of a shipment and the ultimate responsible party for this process is the couriers used by our partner Gelato.
ATR can not be hold responsible for any issues occurred during shipments of ordered goods. ATR haves the intention to resolve issues on a proper manner.
In case of returns get in touch with us via firstname.lastname@example.org and we will get in touch with you within 10 working days. Please give us your name, ordernumber, contact details and day/time to get in touch with you.
- Only within 15 days of receiving your ordered products
- The condition of the products needs to be unharmed, unused, clean and in the original packaging
- You can only return to apply for a coupon that may be used on the website. These will be send out between 10-15 working days after receiving your returned items in great condition.
Costs for returning:
The costs for returning ordered items are for the costumer.
Bought merchandise on parties:
Bought merchandise on parties can only be returned on the same day within 1 hour of buying the product.
Please contact us via email@example.com for any other questions and we do our best to get in touch with you within 10 working days.